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This contact form is intended for reaching out to customer service. You cannot use this form to submit your cancellation.

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Customer Service Opening Hours

Monday to Friday – 10:30 AM to 4:30 PM
Saturday & Sunday – Closed

FAQ

Most questions have already been answered in this FAQ.

Canceling a subscription with Sub-stop.com is easy and completely free. Simply search for the company, fill out your personal details, and download or send your cancellation letter. No hidden fees—just a quick and reliable way to stop unwanted subscriptions.

No problem! If your provider isn’t listed on Sub-stop.com, you can use our universal cancellation letter. Just enter the company’s name and your details, and we’ll generate a letter you can send directly.

es! You can fully edit and customize your cancellation letter before sending. This ensures it’s tailored to your situation and increases your chances of a smooth cancellation.

Your cancellation letter includes your name, address, and contact details, so the company can verify your identity and process your cancellation correctly.

Yes, 100% free! We created Sub-stop.com to help people cancel subscriptions without stress or costs. You can download your cancellation letter at no charge—no tricks, no subscriptions, just help.

You can choose. Either download the letter and send it yourself, or let us take care of it. We’ll make sure it’s delivered to the right address.

That depends on the organization. Some cancellations are processed within a few days, others may take a few weeks. We advise keeping a copy of the cancellation letter and tracking the response.

Yes, Sub-stop.com covers all kinds of subscriptions—gyms, newspapers, phone contracts, streaming services, and more. Simply search and cancel in minutes.

If you send the cancellation yourself, ask the company to confirm your cancellation. If we send it for you, we’ll provide proof of delivery (when applicable) and help track your cancellation.

To generate a cancellation letter, we usually need your full name, address, and contact details. Some companies may also require a customer or membership number.

We can guide you on next steps, and offer a legally strong letter template. If needed, you can use our version with a legal cancellation guarantee (coming soon).

Some companies accept cancellations by email. Sub-stop.com helps you write a formal letter that can be sent by email or post, depending on the company’s policy.

We support cancellations in many categories: telecom, fitness, media, energy, donations, insurance, and more. Our database includes thousands of organizations.

Absolutely. We never sell or share your data. We only use your details to generate the cancellation letter—and that’s it.

If your letter has already been sent, you’ll need to contact the organization directly. In some cases, they allow reinstatement within a certain period.