Effective Date: 01-01-2024
At Stop-Sub.com, your privacy is extremely important to us. This privacy policy explains how we collect, use, store, and protect your personal data when you use our free online subscription cancellation service. We are fully committed to complying with the General Data Protection Regulation (GDPR) and other applicable European privacy laws.
1. Who We Are
Stop-Sub.com is a digital platform designed to help individuals across Europe easily cancel subscriptions from hundreds of companies. Our mission is to make subscription management simple, transparent, and secure.
2. What Personal Data We Collect
We collect and process the following categories of personal data:
Identification Data: Name, email address, postal address, and country of residence.
Subscription Data: The name of the company or service you wish to cancel, your customer or membership number.
Communication Data: Messages sent to our customer support.
Technical Data: IP address, browser type, operating system, device type, and cookies.
3. How We Use Your Data
We only use your personal data for the purposes it was collected for. This includes:
Creating and sending cancellation letters to third-party service providers.
Providing customer support.
Improving and optimizing our website and services.
Complying with legal obligations.
Preventing misuse or fraudulent activity.
We never sell your personal data to third parties.
4. Legal Basis for Processing
Our processing of your personal data is based on one or more of the following legal grounds:
Consent: When you provide consent for us to use your data (e.g., newsletter signup).
Contractual Necessity: When data processing is needed to fulfill our agreement with you.
Legal Obligation: When required to comply with a legal or regulatory obligation.
Legitimate Interest: To improve our services and secure our systems.
5. Data Retention
We only retain your personal data for as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer needed, it will be securely deleted.
6. Your Privacy Rights
Under the GDPR, you have the right to:
Access your personal data.
Rectify incorrect or outdated data.
Request deletion of your data.
Object to or restrict processing.
Request data portability.
Withdraw your consent at any time.
You can exercise these rights by contacting us at [Insert Contact Email]. We respond to all requests within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience and analyze traffic on our site. By using our website, you agree to our use of cookies. You can manage your preferences in your browser settings.
For more information, please read our Cookie Policy.
8. How We Protect Your Data
We implement appropriate technical and organizational measures to safeguard your data, including:
SSL encryption on all web pages.
Secure servers and access controls.
Regular security audits and monitoring.
9. Third-Party Services
To deliver our service efficiently, we may use trusted third-party providers (e.g., mailing services, hosting platforms). These providers are contractually bound to handle your data in compliance with GDPR.
10. International Data Transfers
We store your data within the European Economic Area (EEA). If data must be transferred outside the EEA, we ensure adequate protection measures, such as standard contractual clauses approved by the European Commission.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services, legal obligations, or industry practices. You will be notified of any significant changes via our website.
12. Contact Us
If you have any questions about this privacy policy or how your personal data is handled, please contact us at:
Email: info@stop-sub.com
Website: https://www.stop-sub.com
Thank you for trusting Stop-Sub.com with your information.
